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What's the idea behind Beanpole Bumps? TOP Beanpole Bumps was created in 2008 by myself, Suzanne Thomas, to provide maternity clothing to tall pregnant women. When I was recently pregnant with my first child I found it almost impossible to find maternity clothes - in particular trousers - which were long enough for me (I'm just about 6' tall).
I found it very frustrating and unfair and set about trying to source as many extra-length maternity clothes from around the world as possible which would be long enough for the taller mum-to-be. As a result Beanpole Bumps was born! We are based in Sandbach, Cheshire in the north-west of England and I run the website whilst also having another job and a family to look after! We try hard to find a range of clothes which will suit most tastes and budgets. Please note that we really do work hard to keep prices down as much as we can - we realise that pregnancy and new babies are expensive times, but it is possible that prices for particular items may go up from time to time, particularly with supplier costs etc going up at the moment.
As well as featuring maternity ranges from around the world, we are also in talks to create our own BB range of clothes in the future. Watch this space! How do maternity sizes work, do I order my usual size? TOP The simple answer is yes! Just choose the size you would order normally. If you are outside the UK and are unsure of our sizing hopefully the following comparison information will help:
Help, I need a longer/shorter inside leg on the trousers I wanted! What can I do? TOP This isn't usually a problem we taller ladies have when it comes to buying trousers! However, some of the styles would be fine to have altered to make them shorter or even longer. Where applicable, hem information is included so that if it was required to shorten or let them down even more it would give you an idea if this would be possible. You should be able to find local tailors or dressmakers who could do this for you, or even some dry cleaners offer this service! Please note, however, that if any alterations are made once you have received the trousers that they would no longer be valid return items so please make sure you are happy with your purchase before having any alterations made. How much will delivery cost? TOP We try to ensure that the delivery costs are as fair as possible. With that in mind, we have a 'banded' delivery charge system depending upon the value (and weight) of the order. For UK orders:
In some cases it may be more cost-effective to send multiple items out in more than one package and this is so that we can keep postage costs down as much as possible for our customers. Please see below for more information about delivery to Europe and Worldwide. How quickly will I receive my item(s)? TOP I don't live in the UK, can I place an order? TOP How do I pay for my item(s)? TOP We use Paypal for processing payments. This is a secure payment system which makes it easy for you to make your payment by debit/credit card - simply follow the instructions provided when you 'View Cart' and then click 'Go to Payments'. If you would like to know more about Paypal, please find further information at www.paypal.co.uk. Please note that no additional charges will be made to you for using the Paypal service and at no stage do we see details of your credit/debit cards - it is all done centrally through Paypal. You do not need a Paypal account to use this service.
Payment methods accepted by Paypal include: Mastercard, Maestro, Visa, Visa Electron, American Express and Solo.
Alternatively, if you would prefer to pay by cheque, please email us at mail@beanpolebumps.co.uk and we will contact you with further payment details. Any orders paid for by cheque will be slightly delayed as it will take a few days for the cheque to clear. Can I buy a gift certificate for a friend/loved one? TOP The easy answer is - yes! Select 'Gift Certificates' from the links on the right side of the web page and follow the instructions. Gift Certificates are available for £10, £25, £50 and £100 and are valid for six months. This might be a particularly welcome gift for a tall pregnant friend who feels frustrated that she will never be able to find suitable length maternity clothes! I didn't quite find what I'm looking for, what can I do next? TOP Contact us! We're here to provide as many tall maternity clothing solutions as possible. If you have a specific requirement or requests for particular styles/sizes please let us know so we can work towards solving any issues you may have. What do I do if the clothes I've ordered aren't quite the right fit? TOP We want you to be completely happy with your purchase, so if it doesn't fit you as it should then contact us to arrange a return. Please note that you MUST contact us to arrange the return before sending back any items - any unauthorised returns will not be accepted. (The address for returns and the procedure to be followed will also be sent out with your order).
The item(s) must be:
You must also make sure that the item(s) are returned within 10 days of receipt (28 days for Europe and Worldwide). You are responsible for return postage costs and it is recommended that you obtain proof of postage or send the item(s) recorded delivery as returns remain your responsibility until they arrive back with us. Refunds/exchanges cannot be given if the item is lost in the post and you have not obtained proof of postage.
If you would like to try a different size of your ordered style you can be sent an exchange item at no additional delivery cost (please note that exchanges within the UK are posted by second-class recorded delivery). If you would prefer a refund, please note that the original delivery cost cannot be refunded.
Please also note that refunds are currently processed once a week so it may take a couple of days before you receive confirmation of your refund. How can I be updated with Beanpole Bumps news and seasonal information? TOP There are a couple of ways you can be updated with new products and information: 1) Bookmark this site and keep checking back regularly - we are updating the site all the time with new products and Coming Soon items!
2) Email us about a specific product which is on order and we will email you to let you know when it has arrived;
3) We now have a Beanpole Bumps Facebook page - why not join up as a fan of the page and you will be updated each time we add new information! What is the contact information for Beanpole Bumps? TOP You can contact us in a number of ways: 1) By post at: Beanpole Bumps, 4 Marlowe Close, Ettiley Heath, Sandbach, Cheshire, CW11 3ZG, United Kingdom;
3) Or use the form on the Contact Us link;
4) Or alternatively give Suzanne a call on 01270 764789 with any questions you may have.
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